How long from when you placed the order did you get the package

Hello. I ordered three items on March 3 /2016.My account was charged in less than 60 seconds for the entire amount. On March 5th I received and e mail from them telling me that two of the three items were out of stock and that I will receive refund in 3 business days. Maybe their days are much longer than ours.So far no refund no item and today is the 14th. I e mail them almost every day. Yesterday they e mailed me a documet that "shows the refund". Yes I can send them back a picture of myself with the face of Elizabeth Taylor, that does not mean that I am Elizabeth Taylor or that she is going to resuscitate for me. I hate the people that think that they are so smart and you are so stupid that they can take advantage of you until you get tired and quit. I never quit and you guys do not quit. Until you get your money back. I checked my credit card statement four times today and no refund posted so far.Be aware this people has many many names in the internet. Check the reviews and do not buy., do not think that is not going to happen to you.Be careful and look at the details, they have similar ways to describe their items, to make their sales, etc.In one of their sites they have ridiculous low price and you start ordering like crazy, then you discover that if you order a 250 dollars total they charge you 250 dollars S and H. So you end up paying 500 dollars for something that you will receive half order and then no refund. People like them is what makes this country tired and mad at other cultures and is going to put in the White House a guy like Donald Trump that want to exterminate like roaches people from other countries. Look for a nice comfortable chair in your house, the waiting time for your items and the refund is pretty long and takes some chamomile tea for your nerves. But do not quit.And yes the good review are fake or you do not have some friends and neighbors or somebody that you can pay willing to put in a review that you are the best of the best and that a miniature size fits you perfectly when you are size 20? I am going to start putting a bad review every day until I get for what I paid. Score will be going down for them but they do not care. Naive people grows like the trees.